Returns & Exchanges

At Paradyes, we want you to love your hair transformation, which is why we offer a hassle-free 15-day return policy for all unused and unopened hair color products. If you are not completely satisfied with your purchase, our team is here to ensure a smooth exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and visit the 'My Orders' section to select the items you wish to return and provide a reason for the request.

• 2.
  Quality Inspection

  Ensure the product seal is intact and the packaging is original; our team will review your request and photos within 24-48 hours.

• 3.
  Pack and Ship

  Once approved, securely pack the items and our courier partner will arrive for a scheduled pickup at your doorstep.

• 4.
  Receive Refund

  After the returned product reaches our warehouse and passes final inspection, your refund will be processed to your original payment method within 7 business days.